Culture of Trust® Offerings

 

Nurse leaders want a bird’s eye view of which nursing units are most in need of building healthy practice environments. 

If trust between particular nursing units and other units or departments is low, nurse leaders want to know that as well.

Our Culture of Trust® offerings include two types of assessments to provide nurse leaders with data to identify areas most in need of attention.

The Perceived Trustworthiness Indicator® (PTI) ­­­­­­­is a five-minute online questionnaire that can be taken on a smartphone, tablet, laptop, or PC.  It captures the degree to which the characteristics and behaviors behind perceived team trustworthiness are manifested on nursing units. 

A Leader PTI Report depicts:

  • a comparison of average Wisdom subscale scores of all units that took the PTI
  • average score on each item on the Wisdom subscale of all units combined that took the PTI
  • a comparison of average scores in each item of the Wisdom subscale of all units that took the PTI
  • a comparison of average Excellence subscale scores of all units that took the PTI
  • average score on each item on the Wisdom subscale of all units combined that took the PTI
  • a comparison of average scores in each item of the Excellence subscale of all units that took the PTI

A Social Network Analysis shows the level of trust between nursing units and other units or departments.  It where trust between particular units or departments is weak and enables hospital leaders to identify areas in need of attention and development.

Our Trust Infusion® Methodology provides an evidence-based and theoretical-based framework of the principles behind building perceived trustworthiness within hospital teams.

We use a comprehensive set of Implementation Science frameworks to ­­­maximize the likelihood implementation of the Trust Infusion Methodology® will succeed. 

 

Nurse Managers 

Nurse managers want evidence-based guidance regarding how to build healthy practice environments in the aftermath of COVID-19. 

They want to know which characteristics and behaviors are most in need of attention on their units and how to address these areas. 

Our Culture of Trust® offerings provide nurse managers with the data and tools they need to build a healthy practice environment and increase staff engagement.

The Perceived Trustworthiness Indicator® (PTI) ­­­­­­­is a five-minute online questionnaire that can be taken on a smartphone, tablet, laptop, or PC.  It captures the degree to which the characteristics and behaviors behind perceived team trustworthiness on hospital teams are manifested on nursing units. 

 A Unit-Level PTI Report depicts;

  • a unit’s response rate and how it anonymously compares with other units in the hospital that took the PTI
  • a unit’s average score on the Wisdom subscale and how it anonymously compares with other units in the hospital that took the PTI
  • a unit’s average score on each of the 17 items that comprise the Wisdom subscale
  • a unit’s average score on the Excellence subscale and how it anonymously compares with other units in the hospital that took the PTI
  • a unit’s average score on each of the 11 items that comprise the Excellence subscale

Learn more about our Perceived Trustworthiness Indicator®

 

 

What Our Clients Are Saying:

“Lynn is a very bright and talented professional who quickly earned my respect for her passion and ideas. I strongly recommend Lynn to anyone looking for a consultant who can help improve team productivity and leadership development.” 

—Randy Hain, Partner, Bell Oaks

 

 

 

 
 

 

What Our Clients Are Saying:

“Jacqueline is one of those consultants that builds relationships with everyone she works with. Clients love her! Her knowledge and expertise are superb but her most valuable asset is her interpersonal skills and ability to communicate and interact with people at all levels in the organization and truly consult with them, give them unbiased advice, make recommendations, and help steer the course. Her honesty and integrity are beyond reproach.”

—Jacalyn Smeltzer, Ph.D. Manager, Axis Capital

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